Error 1723 while trying to install the AppManager Agent for Windows on Windows 7 or Windows 2008 R2 OS (NETIQKB72221)

  • 7772221
  • 15-Apr-2010
  • 15-Apr-2010


AppManager 7.x

Microsoft Windows 7

Microsoft Windows 2008 R2


Error 1723 while attempting to install the AppManager Agent for Windows on a Windows 7 or Windows 2008 R2 Operating System


Microsoft has released an update that will address the incompatibility issues that you may encounter when attempting to install an AppManager for Windows Agent on the Operating Systems referenced above.  In order to correct this problem verify that you are attempting to install AppManager for Windows Agent version 7.0.25 or later and then refer to the Microsoft Knowledge Base article below:



This error may be a result of an incompatbility issue in Windows 7 and Windows 2008 R2 Operating Systems

Additional Information

Formerly known as NETIQKB72221

If you continue to encounter the issue referenced above after installing the compatibility update from Microsoft, please contact NetIQ Technical Support.