NetIQ CC Sync Event/Server/Job and NetIQ CC Management Group Job's are failing. (NETIQKB72218)

The NetIQ CC Sync Event/Server/Job, job is failing when executed as a scheduled job.
The NetIQ CC Management Group job is failing when executed as a scheduled job.

To enable the SyncQDBoption within the QDB's Preference table:

1. Open a new query in SQL Management Studio, and update the SyncQDBoption setting with the following query
   • UPDATE preference SET value = 1 WHERE PreferenceName like 'SyncQDBOption'

2. Verify that the query has run successfully.

3. Execute the following command in the query window to delete the old scheduled jobs:

   • EXEC ManageSqlJob

 

When the SyncQDBoption flag is changed in the preference table in the QDB from a '1' to a '0' the CQS sync process is disabled and is reverted to an older method of synchronizing the CCDB and the QDB.  This process will no longer work in a 7.0.4 environment and the SyncQDBoption must be enabled.

Formerly known as NETIQKB72218