Environment
Secure Configuration Manager (SCM)
logs
agent
Situation
Resolution
Turn up logging:
ADDLIBLE PSCOMMON
CHGJOBD JOBD(PSCOMMON/PSEAGENT) LOG(4 00 *SECLVL) LOGCLPGM(*YES)
CHGJOBD JOBD(PSCOMMON/PSECA) LOG(4 00 *SECLVL) LOGCLPGM(*YES)
PSECONFIG <- change Logging Level: to 9 and press F10.
wrklnk '/etc/*.*'
Take option 2=Edit on vigilent.conf and press enter.
On the "Edit File: /etc/vigilent.conf" screen scroll down to the LogLevel= line and change the value after the = (for example LogLevel=1) to 4 and hit F2 and then F3.
Afterwards, please restart the ZPSE subsystem:
ENDSBS ZPSE *IMMED
STRSBS PSCOMMON/ZPSE
Then, on the SCM machine, note the time and run the check that returns the error.
Log collection:
End the ZPSE subsystem and send me all spoolfiles associated with the PSOBJOWNS profile with a date/time after the time noted.
Also, from the /PENTASAFE/VSA/CMNAGENT/LOG/ IFS directory send me the last VigilentAgent_2003.Log file and the scresponse_*.xml and screquest_*.xml files with the most recent date/time, there
should be one of each.
From the SCM system, please send me the core.log file that should reside in the C:\PROGRAM FILES\NETIQ\Secure Configuration Manager\Core Services\Log directory on the core services system.