Environment
5.6 agent
7.1 agent
Situation
Resolution
To allow it startup properly run the following commands.
To kill all running/hung copies of the common agent:
for i in `ps -ef|grep VigilEntAgent| grep -v "grep VigilEntAgent"|awk '{print $2}'`; do kill -9 $i;done
And then to start it back up:
Source the config file: . /etc/vsaunix.cfg
The path for starting the agent back up will vary slightly depending on agent version.
For 5.6 security agents use the following command:
$PSHOME/`uname -s | sed 's/64//'`/vsau/bin/startca
For a 7.1 agent the command will be:
$PSHOME/vsau/bin/startca
Cause
This error indicates that the uvserv daemon was unable to connect to the common agent, process name is "VigilEntAgent".
This could be caused by the common agent being unable to start up properly.
Additional Information
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