Error accessing the login screen for the Dashboard. (NETIQKB72059)

  • Document ID:7772059
  • Creation Date:27-Jan-2010
  • Modified Date:27-Jan-2010
    • Micro Focus Products:
      Secure Configuration Manager

Environment

NetIQ Secure Configuration Manager 5.8

Security and Compliance Dashboard 1.0

Situation

The login screen for the Security and Configuration Dashboard returns an error that it cannot display the web page.

Resolution

To enable IIS 6.0 to run 32-bit applications on 64-bit Windows

1.

Open a command prompt and navigate to the %systemdrive%\Inetpub\AdminScripts directory.

2.

Type the following command:

cscript.exe adsutil.vbs set W3SVC/AppPools/Enable32BitAppOnWin64 ?true?

3.

Press ENTER.

Cause

IIS is not set to run 32bit applications on a 64bit machine. 

Additional Information

Formerly known as NETIQKB72059