Appmanager agent installation cannot create a local repository (NETIQKB72014)

  • 7772014
  • 08-Jan-2010
  • 04-Feb-2011

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x

Situation

Installation of the AppManager agent fails:
Appmanager agent installation cannot create a local repository.
system error code 126 could not load the setup or translator library.

Resolution

Change the registry keys referencing WINNT to the correct WINDOWS directory.  Changing this fixed the ability to access the ODBC administrator and also allows for installation of the AM agent.

The default value of the setup and driver location keys under:
HKEY_LOCAL_MACHINE\SOFTWARE\ODBC\ODBCINST.INI\Microsoft Access Driver (*.mdb)

should be:
C:\WINDOWS\system32\odbcjt32.dll

If this location is incorrect (search for odbcjt32.dll) then changing this value should resolve the issue.

Cause

ODBC registry entries may have been modified in the past on the target machine by other software.  This could cause issues with accessing dll files needed to complete the local repository creation. 

See Microsoft KB article for details:
http://support.microsoft.com/kb/260558

Additional Information

Formerly known as NETIQKB72014

Warning: Using the Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. NetIQ Technical Support cannot guarantee that problems resulting from the incorrect use of Registry Editor can be resolved. Make sure that you backup your Registry prior to making any changes.