Environment
Security Manager 6.5
Situation
The setup program encountered an error while installing the NetIQ Security Manager Log Archive service.
Full Errors and symptoms:
======================
Error during LAS install:
NetIQ Security Manager Installer Information
The setup program encountered an error while installing the NetIQ Security Manager Log Archive service. For help resolving this issue, contact NetIQ Technical Support.
NetIQ Security Manager Installer Information
Then Rolling back action, An error occured during rollback.
InstallShield Wizard Completed
The wizard was interrupted before the NetIQ Security Manager could be completely installed.
Your system has not been modified. To complete installation at another time, please run setup again.
Click Finish to exit the wizard.
Full Errors and symptoms:
======================
Error during LAS install:
NetIQ Security Manager Installer Information
The setup program encountered an error while installing the NetIQ Security Manager Log Archive service. For help resolving this issue, contact NetIQ Technical Support.
NetIQ Security Manager Installer Information
Then Rolling back action, An error occured during rollback.
InstallShield Wizard Completed
The wizard was interrupted before the NetIQ Security Manager could be completely installed.
Your system has not been modified. To complete installation at another time, please run setup again.
Click Finish to exit the wizard.
Resolution
Remove all spaces from the directory for the Log Archive partions during the Log Archive Server setup.
Cause
The directory structure containing the Log Archive partitions can not contain a space. This issue is being addressed in the next release of Security Manager.
Additional Information
Formerly known as NETIQKB71941
This issue should be resolved the future with the Security Manager 6.5 Service Pack 1 release.