Environment
Security Manager 6.x
Situation
Module Installer fails with, Modules fail to verify
Resolution
To resolve this, turn on the Update Root Certificates component:
1. In Control Panel, double-click Add/Remove Programs.
2. Click Add/Remove Windows Components.
3. Scroll down to the Update Root Certificates component, click the component to remove the check mark, and then continue with the Windows Components Wizard.
1. In Control Panel, double-click Add/Remove Programs.
2. Click Add/Remove Windows Components.
3. Scroll down to the Update Root Certificates component, click the component to remove the check mark, and then continue with the Windows Components Wizard.
Cause
Access to Root Certificates is required to check the validity of the Security Manager modules.
Some environments may have removed the default Root Certificate updates installed by Microsoft.
Additional Information
Formerly known as NETIQKB71938