Modules fail to verify (NETIQKB71938)

  • 7771938
  • 18-Nov-2009
  • 18-Nov-2009


Security Manager 6.x


Module Installer fails with, Modules fail to verify


To resolve this, turn on the Update Root Certificates component:
1. In Control Panel, double-click Add/Remove Programs.
2. Click Add/Remove Windows Components.
3. Scroll down to the Update Root Certificates component, click the component to remove the check mark, and then continue with the Windows Components Wizard.


Access to Root Certificates is required to check the validity of the Security Manager modules.

Some environments may have removed the default Root Certificate updates installed by Microsoft.

Additional Information

Formerly known as NETIQKB71938