getting red x's when openeing (NETIQKB71861)

The property bag for a user is the data in the database that is relevant to that users login. An easy way to address this is to delete the property bag of the affected user. This data can safely be deleted, as it only stores preferences:

1. Close all instances of Control Center for Security Manager
2. Open SQL Management Studio
3. Connect to the Database Engine
4. Click on the New Query button at the top left of SQL Management Studio
5. Run the following 2 select statements (change the DOMAIN\USER to the domain\user of the affected Control Center user account):
   • use securitymanagercommon
     select pbi.*
     from propertybag pb
     join propertybagitem pbi on (pb.idpropertybag = pbi.idpropertybag)
     where pb.username = 'DOMAIN\USER'
   • use securitymanagercommon
     select pb.*
     from propertybag pb
     where pb.username = 'DOMAIN\USER'
6. If data is returned, then execute the following 2 delete statements  (change the DOMAIN\USER to the domain\user of the affected Control Center user account):
   • use securitymanagercommon
     DELETE pbi
     FROM propertybag pb
     join propertybagitem pbi on (pb.idpropertybag = pbi.idpropertybag)
     where pb.username = 'DOMAIN\USER'
   • use securitymanagercommon
     DELETE propertybag
     where username = 'DOMAIN\USER'
7. Reopen Control Center and validate that the change made addressed the issue.