AM Agent install error: 1606. Could not access network location. (NETIQKB71859)

  • 7771859
  • 29-Sep-2009
  • 03-Feb-2011

Environment

NetIQ AppManager 7.0.x

Situation

When installing the AppManager Agent for Windows, an error is generated stating: Error 1606. Could not access network location.

A 1606 error occurs when you try to install an AM Agent on a target system.

Resolution

Please reference the following Microsoft knowledge base article for explanations and solutions to this error:

http://support.microsoft.com/kb/886549

Please contact us with your questions and comments. We look forward to hearing from you.

For detailed contact information, see the Support Contact Information Web site.


Cause

This issue may occur if a setting in one of the following registry subkeys is incorrecly configured:
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

Additional Information

Formerly known as NETIQKB71859

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