Environment
NetIQ Change Guardian for Windows 2.0 - CGW
NetIQ Change Guardian for Windows 1.2 - CGW
Situation
Change guardian not compatible with this platform
Resolution
To validate the version of the Change Guardian for Windows driver, open a command prompt and then type "driverquery" as the command. Scroll through the list and you will see cgwfiltr and the other associated drivers. The version string will indicate the version of CGW which is currently resident in memory.
Cause
In some instances an older version of the Change Guardian for Windows driver will be loaded in the environment. On an upgrade, if you see this alert you should validate the version of Change Guardian for windows before continuing.
Additional Information
Formerly known as NETIQKB71842