Instruction memory error when installing Spa hotfixes (NETIQKB71773)

  • Document ID:7771773
  • Creation Date:27-Aug-2009
  • Modified Date:06-Oct-2011
    • Micro Focus Products:
      Secure Password Administrator

Environment

Secure Password Administrator 1.0

Situation

The instruction at 0x00421cb0 referenced memory at "0x00000000". The memory could not be "written"

Spa hot fixes will not install error The instruction at 0x00421cb0
Instruction memory error when installing Spa hotfixes

Resolution

To resolve this issue, open System Properties, click Start, click Control Panel, and then double-click System. Click the Advanced tab and, under Performance, click Settings. Click the Data Execution Prevention tab. Select ?InstallAnywhere Self Extractor? in the ?Turn on DEP for all programs and services except those I select? list.

Cause

The problem is the Data Execution Protection included in Windows 2003 Service Pack 1.

Additional Information

Formerly known as NETIQKB71773