Installing Security Manager with Temp Directory Restrictions (NETIQKB71765)

  • 7771765
  • 27-Aug-2009
  • 31-Aug-2009

Environment

Security Manager 6.5

Situation

The purpose of this article is to explain the requirements for access to temporary directories for the Security Manager installation.

Resolution

If you are unable to remove the restrictions to %USERPROFILE%\Local Settings\Temp, you will need to create a temp directory, such as "C:\Temp\" and change the value of the %TEMP% environment variable to this directory path.

To access your environmental variables please see the following steps:

  • Right click on My Computer and select Properties.
  • Click on the Advanced tab.
  • At the bottom of Advanced, click the Environment Variables button.

 

Cause

If there is an environmental restriction that prevents access to the user's temp directory in %USERPROFILE%\Local Settings\Temp, the Security Manager setup MSI will not be able to install.

Additional Information

Formerly known as NETIQKB71765