Environment
Security Manager 6.5
Situation
Agent heartbeat does not report in within 5 minutes like in 6.0
Resolution
The heartbeat in 6.5 is 3 hours for workstation operating systems (vista for instance). On server operating systems, it is still 5 minutes. This change was made in order to improve performance of the Central Computer when making insertions into the OnePoint database.
Cause
The heartbeat behavior is different in 6.5 compared to 6.0.
Additional Information
Formerly known as NETIQKB71752