How do I cold start the AppManager Agent Services using a Knowledge Script? (NETIQKB71739)

  • 7771739
  • 21-Aug-2009
  • 09-Feb-2011

Environment

NetIQ AppManager 7.0.x

Situation

How do I cold start the AppManager Agent Services using a Knowledge Script?
Is there a Knowledge Script that can be used to cold start the NetIQ AppManager Agent Service on a machine?

Resolution

There is a Knowledge Script available called AMADMIN_RestartAMServices.qml which can be used to cold start the AppManager Agent service on a machine.  Using the 'a' switch will remove the local override and site information.

This Knowledge Script is NOT supported by NetIQ Technical Support and is provided as-is. 

The script can be found in the \windows_installation\extras\unsupported utilities\KSs folder on the machine where the AppManager Installation Kit is downloaded and extracted or on the AppManager Installation CD.

Additional Information

Formerly known as NETIQKB71739

The KS appears in the AMADMIN category once it has been checked in.