Environment
Agent
Situation
Resolution
In order to create verbose logs from the Security Manager 6.5 installer, you will need to use the msiexec command from the command line. First, locate the Setup.msi that is in the installation directory. This should be in the <Installation Directory>\Intel directory.
Next, open a command prompt. Navigate to the directory you just located. Execute the following command:
msiexec /log c:\sm65installlog.txt /i Setup.msi
Once you execute this command, the GUI installer will startup like normal. Walk through the installation steps. Once done with the GUI installer, the c:\sm65installlog.txt file will have all of the verbose information required to inform you of what happened during the installation.
If the detailed information with the /log switch does not provide enough information, you can try the following command instead, which should be a bit more verbose:
msiexec /l*v c:\sm65installlogverbose.txt /i Setup.msi