How do I create verbose logging for the Security Manager 6.5 installer? (NETIQKB71674)

  • 7771674
  • 05-Aug-2009
  • 20-Aug-2009

Environment

security manager 6.5
Agent

Situation

How do I create verbose logging for the Security Manager 6.5 installer?

Resolution

In order to create verbose logs from the Security Manager 6.5 installer, you will need to use the msiexec command from the command line. First, locate the Setup.msi that is in the installation directory. This should be in the <Installation Directory>\Intel directory.

 

Next, open a command prompt. Navigate to the directory you just located. Execute the following command:

msiexec /log c:\sm65installlog.txt /i Setup.msi

Once you execute this command, the GUI installer will startup like normal. Walk through the installation steps. Once done with the GUI installer, the c:\sm65installlog.txt file will have all of the verbose information required to inform you of what happened during the installation.

 

If the detailed information with the /log switch does not provide enough information, you can try the following command instead, which should be a bit more verbose:

 

msiexec /l*v c:\sm65installlogverbose.txt /i Setup.msi

Cause

Sometimes in order to find out what is happening with an installer, you need verbose logging.

Additional Information

Formerly known as NETIQKB71674