Environment
Security Manager 6.5
Situation
unresolved alerts are being prematurely groomed.
Resolution
Apply HotFix71643 for Security Manager 6.5. This hotfix updates a stored procedure that will correctly groom alerts depending on the alert type.
Cause
Previously in 6.0, different resolution states are groomed at different times depending on the type of alert. In 6.5, this is not the case. All alerts are groomed at the same time.
Additional Information
Formerly known as NETIQKB71643