Error: 'Unable to initialize local repository' When attempting to start the AppManager Agent (NETIQKB71609)

  • Document ID:7771609
  • Creation Date:26-Jun-2009
  • Modified Date:03-Jun-2011
    • Micro Focus Products:
      AppManager

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x

Situation

When starting the agent, you receive an error stating that the agent is unable to initialize the local repository.

Resolution

In order to resolve this issue verify the following:

  1. Go to Program Files\NetIQ\AM\DB and ensure that there is a database located there.
  2. Go into the registry and look at HKEY_LOCAL_MACHINE\Software\NetIQ\AM\4.0\NetIQmc and ensure that the location of the database is correct.
  3. Go into Start/Administrative Tools/Data Sources (ODBC)/System DSN. Select Local-Repository, then click Configure.... Click on the Repair button.
  4. If the agent still does not start up, click the Compact button in the same location as the repair button.

Cause

The error is due to any of the following condition:

  • The local repository is corrupt and needs to be repaired
  • The local repository is in the wrong location
  • The local repository is too large, and needs to be compressed.

Additional Information

Formerly known as NETIQKB71609