CiscoCallMgr CiscoBackupStatus KS is subsituting a comma for spaces in the path (NETIQKB71589)

  • 7771589
  • 04-Jun-2009
  • 18-Jan-2012


NetIQ AppManager 7.0.x


The KS reports can't find c:\program,files\common,files\cisco\logs\bars\backup\backup05-25-09.log
But the log file does exsist at c:\program files\common files\cisco\logs\bars\backup\backup05-25-09.log


To Fix a <Delim>,</Delim> should be added to the parm definition:

  <Param name="BACKUP_LOG_PATH">
    <Desc>Path to BARS backup log file</Desc>
    <Value>c:\program files\common files\Cisco\logs\BARS\Backup\</Value>


The KS is substituting commas for space in the Path..
On further research It appears to error on the first iteration, ie when you start or stop/start the job. After that there are no error event. There is a missing Delim parameter in KS.

Additional Information

Formerly known as NETIQKB71589