SQL user account disappears from AppManager Security Manager interface (NETIQKB71564)

  • 7771564
  • 19-May-2009
  • 18-Jun-2009

Environment

NetIQ AppManager 6.0.2
NetIQ AppManager Security Manager Console

Situation

SQL user account disappears from AppManager Security Manager interface

Resolution

Hotfix 71564 for AppManager 6.0.2 has been released to correct this issue.  You will need to download and install this Hotfix in order to correct the problem in the AppManager Security Manager interface.  You can download this Hotfix from the following location:

https://www.netiq.com/f/downloads/download.asp?id=B272245B-C4CD-4BE8-B228-88FB7C702750

Why Install This Hotfix?

This hotfix resolves an issue where a SQL user account that you add to multiple AppManager repository (QDB) computers using Security Manager disappears from all of the QDB computers when you delete the account from one of the QDB computers. (ENG264029)

For more information about the issue resolved with this hotfix, see NetIQ Knowledge Base article NETIQKB71564.

Contents of the Download Package

The download package contains the following files, which are used by the hotfix setup program unless otherwise noted:

  • AM602_Hotfix71564_Setup.exe, the hotfix setup program.
  • AM602_ReadMe71564.htm, this readme.

Installing This Hotfix

To install this hotfix, run AM602_Hotfix71564_Setup.exe on all computers where the Operator Console is installed.

The MAINT.log file lists all changes and problems encountered during the installation process. The MAINT.err file lists only the problems encountered during the installation process. By default, these files are located in the \NetIQ\Temp\NetIQ_Debug folder.

Modified Files

This hotfix modifies the following files on all computers where the Operator Console is installed:

  • SecMgr.exe (Build Number 6.0.58745.487)

 

Cause

This is caused by a coding limitation in the AppManager Security Manager interface code.

Additional Information

Formerly known as NETIQKB71564

Contacting NetIQ Corporation

Please contact us with your questions and comments. We look forward to hearing from you. Sales Email: Support@NetIQ.com
 
Telephone: 1-713-418-5555 (United States)
+353 (0) 91-782-677 (Europe, Middle East, and Africa)
For other locations, see our Support Contact Information Web site at www.netiq.com/support
 
Support Web Site: www.netiq.com/support


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