SCAP hotfix returns (null).(null).1. (NETIQKB71549)

  • 7771549
  • 24-Apr-2009
  • 28-Jul-2010

Environment

NetIQ Secure Configuration Manager 5.8

NetIQ Secure Configuration Manager 5.7

Situation

SCAP update for hotfix 71549 returns a (null).(null).1 error message in the screen.

Resolution

Install a full version of the NetIQ Secure Configuration Manager Agent for Windows before applying the hotfix. 

Cause

The machine where the hotfix was being applied did not have a NetIQ Secure Configuration Manager Agent for Windows installed.  The hotfix being applied requires that a full version of the supported windows agent be installed before it can be installed.  The installer throws the (null).(null).1 error message instead of a message that indicates the patch wasnt installed due to a version issue. 

Additional Information

Formerly known as NETIQKB71549

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