Error occurred while creating process to execute deployment - return code: 3, details: Insufficient privileges. (NETIQKB71542)

  • 7771542
  • 23-Apr-2009
  • 16-Dec-2010

Environment

NetIQ AppManager 7.0.x

Situation

Receive an error after approving AppManager 7.x Agent Deployment Task

[EXCEPTION] [Assembly=DeploymentService; Method=NetIQ.Utils.TraceEx.WriteException ThreadID=1368]
Message=Error occurred while creating process to execute deployment - return code: 3, details: Insufficient privileges.

Error occurred while creating process to execute deployment - return code: 3, details: Insufficient privileges.

Resolution

In order to resolve this issue the following GPO setting providing the account the necessary permissions will need to be modified.

Replace a process level token

Computer Configuration\Windows Settings\Security Settings\Local Policies\User Rights Assignment

Description

Determines which user accounts can initiate a process to replace the default token associated with a launched subprocess.

This user right is defined in the Default Domain Controller Group Policy object (GPO) and in the local security policy of workstations and servers.

By default, only LocalSystem accounts have this privilege.

Cause

This error occurs if the the user account configured to execute the AppManger Agent msi intstaller package does not have the necessary Group Policy Setting enabled.  The account used requires access to remotely execute the .msi installer which can be enabled by updating the following GPO:

Computer Configuration\Windows Settings\Security Settings\Local Policies\User Rights Assignment\ [Replace a process level token]

Additional Information

Formerly known as NETIQKB71542