User Profile is missing from DDM transactions collected by RRM (NETIQKB71475)

  • Document ID:7771475
  • Creation Date:17-Feb-2009
  • Modified Date:07-Apr-2009
    • Micro Focus Products:
      Security Solutions for iSeries

Environment

Fact  NetIQ Security Solutions for iSeries

Fact  Remote Request Management (RRM)

Situation

Symptom After applying Operating System PTF, DDM transactions no longer contain user profile information

Symptom User Profile is missing from DDM transactions collected by RRM

Symptom DDM exit point data has blank user

Resolution

This issue is resolved by an IBM PTF.  For OS versions V5R3 & V5R4 the following applies.  See IBM for applicable fix for other OS versions

SI33966 is for V5R3 and the APAR (SE36093) states: "DDM exit point data has blank user. " 
APAR: http://www-01.ibm.com/support/docview.wss?rs=0&dc=DB550&dc=D100&q1=SE36093&uid=nas26e8fa094cb248eba862575140041f3d6&loc=en_US&cs=UTF-8&lang=all


PTF: http://www-01.ibm.com/support/docview.wss?rs=0&dc=DB530&dc=DA600&q1=SI33966&uid=nas389f88d75321bc53186257523000674bd&loc=en_US&cs=UTF-8&lang=all

Crossreference for V5R3 PTFs to V5R4 PTF's
http://www-912.ibm.com/s_dir/sline003.NSF/3a8f58452f9800bc862562900059e09e/676c55abf82966be86257115004cedb4?OpenDocument

SI34621 - V5R4M0
http://www-01.ibm.com/support/docview.wss?uid=nas3a25fd2e6a99155a48625757d0000a8eb

Cause

IBM PTF SI33368 is the cause of the issue

Additional Information

Formerly known as NETIQKB71475