uvservd and ../cmnagent/bin/vis_explorer processes hang when a VigilEntAgent check is run (NETIQKB71463)

  • Document ID:7771463
  • Creation Date:05-Feb-2009
  • Modified Date:03-Nov-2011
    • Micro Focus Products:
      Secure Configuration Manager

Environment

  • NetIQ Security Agent for UNIX 5.6

Situation

Hotfix to resolve issue where vis_explorer hangs

Resolution

With this Hotfix, the two daemons have synchronized registration information.

 

Apply Hotfix 71463 as instructed within the release notes.

Cause

The registration information differs between the UNIX agent, VigilEntAgent, and the Secure Configuration Manager agent daemon, UVserv. The difference between these components causes reports to fail with Error code 2.

Additional Information

Formerly known as NETIQKB71463