Installation failure when installing the database component, @server is not the hostname specified (NETIQKB71324)

  • 7771324
  • 31-Oct-2008
  • 30-Dec-2009

Environment

Security Manager 6.x
Security Manager 5.x

Situation

When installing Security Manager, the installation will have an error mentioning that the @server name is incorrect.

Resolution

This can be addressed by correcting the servername. First, validate the servername in sql by performing the following query:

select @@servername

If this returns the incorrect hostname, please follow the steps in this MSDN article to correct it (note the need to restart the SQL service once the changes are made): http://technet.microsoft.com/en-us/library/ms143799.aspx

Cause

When the hostname of the SQL server is changed, but the @@servername is not modified, the installer will fail.

You may see the following error when installing Security Manager:

Error executing onepoint. edb.addtask.sql

Additional Information

Formerly known as NETIQKB71324

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