No valid license key present error message when logging in. (NETIQKB71152)

  • 7771152
  • 22-Jul-2008
  • 06-Apr-2012

Environment

NetIQ Secure Configuration Manager 5.7.x

NetIQ Secure Configuration Manager 5.8.x

Situation

No valid license key present error message recieved when trying to login to the gui.

Resolution

Verify that there are no spaces at the end or the beginning of the license key, and also make sure that the key is pasted into the first open space on the license key tab.  Pasting the license key using the mouse does not work, you must use the Control V option on the keyboard to paste into the appropriate location.

Cause

The license key is incorrectly entered into the configuration utility, license key tab.

Additional Information

Formerly known as NETIQKB71152