Unable to create a connection to the Win32 Managed Object (NETIQKB70948)

  • 7770948
  • 21-Feb-2008
  • 27-Apr-2011

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x

 

Situation

When a Job or an Action is used that calls a DOS command to perform a function, (For Example: RunDOS), an event is seen referencing Win32 type errors. Event detail may contain messages such as the following: "Unable to create a connection to the Win32 Managed Object. Ensure that the Managed Object is installed and registered."

Error: "Unable to create a connection to the Win32 Managed Object. Ensure that the Managed Object is installed and registered"

Resolution

Re-Register NQWin32Ext.dll using the following steps:

  • Get to a command prompt on the machine and change directory to the %SystemRoot%\AppManager\Bin directory
  • Register the .dll by typing "RegSrv32.exe NQWin32Ext.dll"
  • Restart the Job or Action that initially gave the symptom

Cause

The system is not able to find the NQWin32Ext.dll file.  This file could be missing, not registered, or not available.

Additional Information

Formerly known as NETIQKB70948

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