Faulting Module NTdll.dll generated from an agent (NETIQKB70787)

  • 7770787
  • 20-Nov-2007
  • 26-May-2011


NetIQ AppManager 6.x
NetIQ AppManager 7.0.x




Error: "Faulting Module NTdll.dll generated" when logging into an AppManager managed Domain Controller that has the Async_EventLog knowledge script running against its Security Event Log.
Asynch_EventLog running against Domain Controllers causes the NetIQ AppManager Agent service to crash.


Stop the Asynch_EventLog knowledge script that is running against the agent machine.  Especially if it is a Domain Controller, this knowledge script is not designed to run continuously against the Security Event Log.  A recommendation would be to use NetIQ Security Manager to monitor the log files.


The Asynch_EventLog knowledge script is running against the Security Event Log on a Domain Controller, and is causing the QAsynchA4.dll (Asynch Module) on the client machine to crash because it is not able to parse the mass amount of information being generated.

Additional Information

Formerly known as NETIQKB70787