NetIQ Secure Configuration Manager cannot connect to the UNIX agent to run custom checks and UNIX Manager hangs when changing the core IP address for the agent. (NETIQKB70704)

  • 7770704
  • 18-Oct-2007
  • 27-Nov-2007

Environment

NetIQ Secure Configuration Manager

NetIQ Security Agent for Unix

Situation

NetIQ Secure Configuration Manager cannot connect to the UNIX agent to run custom checks, as "Common Agent" job does not start on Unix agent machine.

UNIX Manager hangs when changing the core IP address for the agent.

Common Agent job VigilEntAgent fails to start on AIX and Redhat.

Resolution

Hotfix 70704 corrects an issue on Linux and AIX computers where NetIQ Secure Configuration Manager cannot connect to the UNIX agent to run custom checks and UNIX Manager hangs when changing the core IP address for the agent.

Hotfix 70704 modifies the following files on the agent computer:

  • bin/uagent
  • bin/uagentd
  • vsau/bin/uvserv
  • vsau/bin/startca

This hotfix requires NetIQ Security Agent for UNIX 5.6.

To install this hotfix on UNIX agent computers:

  1. Start the UNIX Manager console.
  2. Click Manage Agents.
  3. Click Hosts > Scan All Hosts to verify all agents are active and registered.
  4. Click Hosts > Patch Mgr.
  5. Click Load.
  6. Select the p56p13.zip file and click Open.
  7. Select the hosts to which you want to apply this hotfix.
  8. Select 5.6.13 as the patch to apply.
  9. Click Apply to update the selected hosts.
  10. Close and restart UNIX Manager.

Cause

NetIQ Secure Configuration Manager cannot connect to the UNIX agent to run custom checks as "Common Agent" fails to start.

UNIX Manager hangs when changing the core IP address for the agent.

Additional Information

Formerly known as NETIQKB70704

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