Control Center Error: 'Cannot insert duplicate key in object' during a Management Group update (NETIQKB70700)

Control Center Error: 'Cannot insert duplicate key in object' during a Management Group update
Symptom:

NetIQ CC Update MG Server-Membership QDB Violation of UNIQUE KEY constraint 'UQ__#srvobjid__6088EE64' Cannot insert duplicate key in object

What does Hotfix70700 cover for NetIQ AppManager 6.0.2?

This issue is corrected by Hotfix70700 for AppManager 6.0.2.  In order to correct this problem in your environment, please download and apply hotfix AM602_Hotfix70700.

Hotfix 70700 can be downloaded from the following location:

https://download.netiq.com/KnowledgeDepot/AM/Hotfixes/Recommended/AM602_Hotfix70700.exe

This problem is a result of a known issue in the NetIQ CC Update MG Server-Membership QDB  task in SQL.

Formerly known as NETIQKB70700

Who Should Install this Hotfix?

This hotfix is recommended for all users running AppManager Control Center Console version 6.0.2.

Why Install this Hotfix?

This hotfix resolves an issue where the Update MG Server-Membership QDB job failed in the Control Center.

This hotfix updates the CC_PopulateMemberServerToTempTablesrvobjid.sql file.

Installing the Hotfix

The AM602_Hotfix70700.exe download package contains the following files:

• AM602_Hotfix70700_Setup.exe
• AM602_Readme70700.htm

To install this hotfix, run the hotfix setup program AM602_Hotfix70700_Setup.exe on all Control Center repository computers.

The MAINT.LOG file lists all changes and problems encountered during the installation process. The MAINT.ERR log file lists only the problems encountered. By default, this file is located in the \NetIQ\Temp\NetIQ_Debug folder.

Contacting NetIQ Corporation

Please contact us with your questions and comments. We look forward to hearing from you. Sales Email: info@netiq.com
 
Telephone: 1-713-418-5555 (United States)
+353 (0) 91-782-677 (Europe, Middle East, and Africa)
For other locations, see our Support Contact Information Web site at www.netiq.com/support
 
Support Web Site: www.netiq.com/support