AM Agent is not removed from the QDB Object table when it is deleted from the Operator Console. (NETIQKB70686)

NetIQ AppManager Daily job does not remove servers that are in Maintenance mode from the Object table, when those servers are deleted from the Operator Console.


AppManager Agent systems that are in Maintenance are not removed from the Object table when they are deleted from the AppManager Operator Console.

This issue is corrected by Hotfix70686 for AppManager 6.0.2.  In order to correct this problem in your environment, please download and apply hotfix AM602_Hotfix70686.

Hotfix 70686 can be downloaded from the following location:

https://download.netiq.com/KnowledgeDepot/AM/Hotfixes/Recommended/AM602_Hotfix70686.exe

This Hotfix supercedes AM6.0.2_Hotfix70386

This issue is caused by a known limitation within the NetIQ AppManager 6.0.2 Repository SQL Tasks.

Formerly known as NETIQKB70686

Who Should Install this Hotfix?

This hotfix is recommended for all users running AppManager version 6.0.2 on Microsoft Windows operating systems.

Why Install this Hotfix?

This hotfix resolves the issue where the NetIQ daily QDB SQL Server Agent task did not delete a computer from the repository database even when you deleted the computer from the Operator Console. This issue occurred when the computer was in the maintenance mode. This hotfix updates the task_daily stored procedure.


Installing the Hotfix

You must update each of your AppManager Repository Databases only once. The setup program updates all relevant AppManager components on a computer.

The AM602_Hotfix70686.exe download package contains the following files:

• AM602_Hotfix70686_setup.exe
• AM602_Readme70686.htm

To install this hotfix, run AM602_Hotfix70686_setup.exe on all repository computers. For repositories running in a clustered environment, run AM602_Hotfix70686_setup.exe on the node that currently owns the cluster resource.

The MAINT.LOG file lists all changes and problems encountered during the installation process. The MAINT.ERR log file lists only the problems encountered. By default, these file are located in the \NetIQ\Temp\NetIQ_Debug folder.

Contacting NetIQ Corporation

Please contact us with your questions and comments. We look forward to hearing from you. Sales Email: info@netiq.com
 
Telephone: 1-713-418-5555 (United States)
+353 (0) 91-782-677 (Europe, Middle East, and Africa)
For other locations, see our Support Contact Information Web site at www.netiq.com/support
 
Support Web Site: www.netiq.com/support