How do I configure chart data to display more than 2000 data points within the Web Console? (NETIQKB70599)

  • 7770599
  • 16-Aug-2007
  • 18-Jan-2012

Environment

NetIQ AppManager 7.0.x
NetIQ AppManager 8.x

Situation

How do I configure chart data to display more than 2000 data points within the Web Console?
Chart Data for a particular period of time is missing from the Chart Console and Web Console, but displays correctly in the Operator Console.

Resolution

Increase the amount of data points you want to collect within the Chart Console:

  • Launch the Chart Console
  • Go to File, Preferences
  • For the "Fetch no more than x points" setting, configure that to a higher value

Increasing this value will also increase the amount of time it takes to fetch a chart.

Cause

Chart Data collection is configured at its default level of 2000 for the "Fetch no more than X data points".  This means that if there are more than 2000 data points collected for a particular job, only the most recent 2000 will be displayed.

Additional Information

Formerly known as NETIQKB70599