What does Hotfix 70507 cover for NetIQ AppManager 6.0.2? (NETIQKB70507)

  • 7770507
  • 13-Jul-2007
  • 02-Jan-2008

Environment

NetIQ AppManager 6.0.2

VMWare Module

Situation

NetIQ AppManager Knowledge script Discovery_VMWare failing with 'null password given Login: denied'


What does Hotfix 70507 cover for NetIQ AppManager 6.0.2?

Resolution

Download and apply AM602_Hotfix70507

Cause

Known issue with NetIQ AppManager 6.0.2

Additional Information

Formerly known as NETIQKB70507

Who Should Install this Hotfix?

This hotfix is recommended for all users using AppManager version 6.0.2 to monitor VirtualCenter using Oracle RDBMS as its repository.


Why Install this Hotfix?

This Hotfix resolves an issue related to discovering VirtualCenter. When you run the Discovery_VirtualCenter Knowledge Script, the Events tab of the Operator Console displays the error message, Login to VirtualCenter failed.

For more information about the issue resolved with this hotfix, see the NetIQ Knowledge Base article: NETIQKB70507 https://www.netiq.com/kb/esupport/consumer/esupport.asp?id=NETIQKB70507.


Installing the Hotfix

You must run the setup program on all agent computers that have VirtualCenter with Oracle RDBMS as its repository.

The AM602_Hotfix70507.exe download package contains the following files:

AM602_VMWare_setup.exe
AM602_Readme70507.htm
AppManagerForVMwareVirtualCenter.pdf

To install this hotfix, run AM602_VMWare_setup.exe on all agent computers.

The MAINT.LOG file lists all changes and problems encountered during the installation process. The MAINT.ERR log file lists only the problems encountered. By default, these files are located in the \NetIQ\Temp\NetIQ_Debug folder.


Contacting NetIQ Technical Support

Please contact us with your questions and comments. We look forward to hearing from you. Sales Email: info@netiq.com
 
Telephone: 1-713-418-5555 (United States)
+353 (0) 91-782-677 (Europe, Middle East, and Africa)
For other locations, see our Support Contact Information Web site at www.netiq.com/support
 
Support Web Site: www.netiq.com/support