Deployment Web service installation errors when checking in packages and default rules (NETIQKB70481)

  • 7770481
  • 09-Jul-2007
  • 10-May-2011

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x

Situation

During installation of Control Center Deployment Web Services, packages and rules fail to check in.

PackageCheckinOutput.txt displays the following message for each package:

Checking in Package manifest: F:\setup\Setup Files\AM70-CiscoUE-7.0.29.0.xml
ERROR: The Web Depot server name is unknown. Please check the Deployment Web Service installation logs. You can manually set the server name under the Tools Options menu.

RuleCheckinOutput.txt displays the following error message for each rule:

Importing Rule 'F:\setup\Setup Files\ADDefaultRules\DefaultRule_dell.xml', enabled=False

ERROR: dplCreateUpdateRule: Package not found- NetIQ_AppManager_Dell__7-0-125-0
ERROR: dplCreateUpdateRule: Package not found- NetIQ_AppManager_Dell__7-0-125-0

ADWebService.log reports the following error:

Cannot register WebServerName to DB - either a connection to the database could not be made or we were unable to reach the web server.
System.Net.WebException: The request failed with HTTP status 404: Not Found.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at AutoDeployWebServiceInstaller.localhost.DeploymentWebService.TestWebService2DataStore()
at AutoDeployWebServiceInstaller.AutoDeployWebServiceInstaller.RegisterWebService2DB()

Resolution

Add ASP.NET 2.0 as an allowed Web Service Extension, using the following steps:

1  In IIS Manager, under Web Service Extensions, click on the link to "Add a new web service extension"

2. Click the ADD botton, and browse to the following file:

        C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_isapi.dll

3. Continue with the process to add the extension.

4. If this directory/file doesn't exist, then ASP.net 2.0 needs to be installed or reinstalled.

5. Check in the packages manually from Control Center.

Cause

ASP.NET 2.0 is installed on the system, but is not listed or "allowed" as a web service extension at the time installation.

Additional Information

Formerly known as NETIQKB70481

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