Resolution
Symptom:
Error: "The server is unwilling to process the request" when using the AddUserWin2k.xls spreadsheet
When using the AddUserWin2k.xls spreadsheet, all users get created in a DISABLED state
Unable to add users using the AddUserWin2k.xls spreadsheet
Fact:
Directory and Resource Administrator 8.x
Cause:
This is caused when the macro that runs in the background of the AddUserWin2k.xls tries to build the string for the CN of the user object. If that string has a "," in it, (whether the "," came from the formatting of the CN as displayed on the front page of the .xls, or if a "," actually is input into this field manually on the second page of the sheet), The sheet is unable to commit this change to Active Directory giving an error
Fix:
Manually input the CN field with the creation of each user account so that it contains a "\" immediately preceeding the ","
Example of acceptable values to input for the CN column: "Doe John", "Doe\,John"
Note:
ENG229542 has been logged and is being looked at by dev at this time