Control Center Console display is blank except for the status and task pane. (NETIQKB70273)

  • 7770273
  • 09-May-2007
  • 30-Mar-2011

Environment

NetIQ Control Center 7.0.x
NetIQ Control Center [CP]

 

Situation

Control Center Console display is blank except for the status and task pane.

Resolution

Remove the following XML files under the directory on Windows 2003 Server:

C:\Documents and Settings\<username>\Local Settings\Application Data\NetIQ\AppManager Control Center:

  • navgroups.xml
  • toolbar.xml


Remove the following XML files under the directory on Windows 2008 Server:

C:\Users\<username>\AppData\Local\NetIQ\AppManager Control Center

  • navgroups.xml
  • toolbar.xml

Cause

NetIQ has confirmed that this is a problem in the product listed in this article.  This article will be updated with solution details as soon as a fix is available.

Additional Information

Formerly known as NETIQKB70273