MCH3401 encountered in server jobs when RRM is activated. (NETIQKB70171)

  • Document ID:7770171
  • Creation Date:05-Apr-2007
  • Modified Date:29-Mar-2012
    • Micro Focus Products:
      Security Solutions for iSeries

Environment

NetiQ Security Solutions for iSeries 8.1

Remote Request Management

RRM

Situation

MCH3401 encountered in server jobs when RRM is activated.

Resolution

This issue occurs if a non-existant Customer Exit Pgm is installed.

To verify this, go to the "Work with Exit programs" screen (from PSMENU, take options 2,3 and 8) and press F11 to see if a Customer Exit Pgm is installed.

Cause

MCH3401 is encountered in any of the server jobs when RRM is activated

Additional Information

Formerly known as NETIQKB70171