NetiQ Security Solutions for iSeries 8.1
Remote Request Management
This issue occurs if a non-existant Customer Exit Pgm is installed.
To verify this, go to the "Work with Exit programs" screen (from PSMENU, take options 2,3 and 8) and press F11 to see if a Customer Exit Pgm is installed.
MCH3401 is encountered in any of the server jobs when RRM is activated