Resolution
Fact
Directory and Resource Administrator 8.0
Symptom
Clone Exception errors received in DRA 8.0
Cause
Previous Clone Exceptions created on DRA 7.x platforms were carried over after the upgrade to DRA 8.0. Clone Exceptions created using both platforms seem to be incompatible together.
Fix
Delete all existing Clone Exception keys and recreate them using only the DRA 8.0 GUI. Clone Exceptions can be manually deleted from the following registry key:
- HKEY_LOCAL_MACHINE\SOFTWARE\Mission Critical Software\OnePoint\Administration\Data\Modules\Accounts\Clone Exceptions
Note
Warning: Using the Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. NetIQ Technical Support cannot guarantee that problems resulting from the incorrect use of the Registry Editor can be resolved. Make sure that you back up your Registry prior to making any changes.