Can not load dll library SMCustomActions.dll (NETIQKB56287)

  • 7756287
  • 02-Feb-2007
  • 25-Mar-2008

Environment

Security Manager 5.6

Situation

When upgrading Security Manager, getting an error about not being able to load SMCustomActions.dll

Resolution

Install Windows Installer version 3.0 or later (version 3.1 is the latest at this time).  The installer will then be able to check for the existence of .NET Framework 2.0 and install it for you.

Cause

There is a dependency of the Security Manager 5.6 installation upon Windows Installer 3.0.  If this is not installed, the install will not be able to complete.

Additional Information

Formerly known as NETIQKB56287