Error message when running reports against an agent in the DMZ (NETIQKB55652)

  • 7755652
  • 02-Feb-2007
  • 11-Apr-2012

Environment

Netiq Secure Configuration Manager 5.8

Situation

Error message when running reports against an agent in the DMZ
Error: 'The network path was not found'

Resolution

Right click on the agent and select Properties.  Select the System tab.  Change the host name to either the IP address of the agent or the short name of the agent machine instead of the fully qualified name.

Cause

This was a name resolution problem

Additional Information

Formerly known as NETIQKB55652