Unable to run Update Agent Content task. (NETIQKB55646)

  • 7755646
  • 02-Feb-2007
  • 08-Dec-2007

Resolution

fact
NetIQ Vulnerability Manager 5.5

fact
NetIQ Vulnerability Manager Agent for Windows 5.5

symptom
Unable to run Update Agent Content task.

symptom
Error: Agent content is already at the latest level.

symptom
When I try to update agent content, Vulnerability Manager says it is already updated.

change

Rebuilt the server where the agent is installed.  Reinstalled the Windows agent on the server.  This server has the same name and IP address as before.



cause
After being rebuilt, the server still had the original agentguid associated with it.

fix

Remove the agent, endpoint, and system from Vulnerability Manager and recreate them.  This will associate a new agentguid with this server.  Run the Update Agent Content task.



Additional Information

Formerly known as NETIQKB55646