When deleting a report stuck in pending an unhandled exception error is created. (NETIQKB55488)

-When deleting a report stuck in pending an unhandled exception error is created.

-Analysis Console components will not function correctly.

-When clicking on Summary Reports or Trend Analysis Reports in the Analysis Console the system hangs.

Reregister SM_Interface.dll.

1. Access a command prompt.
2. Change directories to C:\Program Files\NetIQ Security Manager\OnePoint (or the installation location of the NetIQ Security Manager User Interfaces).
3. Execute the following command:
   regsvr32 SM_Interface.dll
4. Confirm the registration was successful from the pop up.
5. Test the Analysis Console.

 

The primary .dll file that contols the Analysis Console may have become unregistered or never registered correctly.

Formerly known as NETIQKB55488

When deleting a report stuck in pending an unhandled exception error is created:

An unhandled exception has occured.
The exception type is System.NullReferenceException

The exception text is "Object reference not set to an instance of an object."

The stack trace is
 at System.RuntimeType.CreateInstanceImpl(Boolean publicOnly)
 at System.Activator.CreateInstance(Type type, Boolean nonPublic)
 at CSharpDasHelpers.Utilities.CoCreateInstanceEx(Type CoClassType, String ServerName)
 at CSharpDasServerHelpers.LMDataPresenterSettingsDeletePK..ctor(String DasServerName)
 at NetIQ.SM.ForensicsDataPresenter.ForensicsUtilClass.DeleteGridSettingsFromDB(String strRequestID, String strSettingType)
 at NetIQ.SM.ForensicsWizardSnapIn.NameSpaceXML.BulkDeleteOrCancelTasks(String sXML, Boolean bDelete)
 at NetIQ.SM.ForensicsWizardSnapIn.NameSpaceXML.HandleMenuForSelectedNode(Int32 nKey, String vContext)
 at NetIQ.SM.ForensicsWizardSnapIn.JobQueues.HandleMenuForSelectedNode(Int32 nKey, Object vContext)
 at NetIQ.SM.ForensicsWizardSnapIn.SnapIn.OnNotify(Int32 ICommand, Int32 wParam, Int32 IParam, Object vPath, Object& vContext)