Domino_Report_ServerDown reports a small amount of down time (less than .002%) over a 24 hour period (NETIQKB55207)

  • 7755207
  • 02-Feb-2007
  • 17-Aug-2010

Environment

NetIQ AppManager 6.0.x
NetIQ AppManager 7.0.x

Situation

Domino_Report_ServerDown reports a small amount of down time (less than .002%) over a 24 hour period
Domino_Report_ServerDown reports a small amount of down time (less than .002%) over a 24 hour period on servers that have not been down

Resolution

NetIQ has confirmed that this is a problem in the versions of AppManager specified in this article.  This article will be updated when a solution is available.

Cause

This report knowledge script utilizes the NetIQrpSerLevAvail1x stored procedure in the AppManager repository.  The stored procedure has an apparent problem matching the data points nearest the report's start and end times, thereby creating a minor rounding error. 

Additional Information

Formerly known as NETIQKB55207