Error installing Windows Agent: Could not get current domain information (NETIQKB55182)

  • 7755182
  • 02-Feb-2007
  • 16-Apr-2012


Netiq Secure Configuration Manager 5.8

Netiq Secure Configuration Manager 5.8.2

Netiq Security Agent for Windows 5.8

Netiq Security Agent for Windows 5.8.2


When manually installing a Windows Agent through Remote Desktop across the firewall, I am getting an error - Could not get domain information


To resolve this issue, navigate to the Services applet within Administrative Tools and start the Netlogon service on the machine you are installing the agent.  Then start the agent installation and follow the prompts to install the agent.


The Netlogon service was not started on the machine where the agent was being installed

Additional Information

Formerly known as NETIQKB55182