Data reports using AppManager Reporting Extras failed with an error condition stating values could n (NETIQKB55158)

fact
AppManager 6.0.x

fact
AppManager for Unix 6.5

fact
SuSE Linux

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Sun Solaris

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Sun Solaris 2.9

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Sun Solaris 2.8

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Red Hat Linux

symptom
Data reports using AppManager Reporting Extras failed with an error condition stating values could not be converted to int.

symptom
Unix agent does not bind to specified IP address when using the ?H parameter.

fix
This hotfix is recommended for all users running AppManager version 6.0.2 with UNIX agent version 6.5. 

This hotfix resolves the following issues for AppManager UNIX agent version 6.5 for all platforms.

• Data reports using AppManager Reporting Extras fail and report an error stating values can not be converted to integers. This hotfix resolves the issue with the data collection that caused the error. However, the reports may still fail for some time because the incorrect data collected prior to the hotfix will continue to exist in the database.
• The UNIX agent will now bind to a specific IP address when the -H parameter is used.

 
This hotfix updates the following files:

• libNqClassLib.so/libNqClassLib.sl
• libNqUA.so/libNqUA.sl
• libNqMoUtil.so/libNqMoUtil.sl
• libNqSecCom.so/libNqSecCom.sl
• libperfcnt.so/libperfcnt.sl

Installing the AppManager UNIX Agent Version 6.5 Hotfix

Update only the AppManager Unix agent computers.

CAUTION! For IBM AIX, install the service pack (AM602_UNIX_65_ServicePack52117.exe) before running this hotfix. If you apply the hotfix without installing the service pack for IBM AIX, your system may malfunction.

The AM602_UNIX_65_Hotfix55158.exe download package contains the following files:

• AM602_UNIX_65_Hotfix55158.tar
• AM602_UNIX_65_ReadMe55158.htm 

To install this hotfix:

1. Download the AM602_UNIX_65_Hotfix55158.exe installation package. https://download.netiq.com/KnowledgeDepot/AMU/Hotfixes/Recommended/AM602_UNIX_65_Hotfix55158.exe
2. Extract the contents of the downloaded package to a specific folder. The default location is C:\Program Files\NetIQ.
3. Log on to your UNIX computer with root privileges.
4. Copy the extracted AM602_UNIX_65_Hotfix55158.tar file to your UNIX computer.
5. In the directory where you copied the .tar file, enter the following command:
   tar -xvf AM602_UNIX_65_Hotfix55158.tar
6. This command unpacks the files AM602_UNIX_65_Hotfix55158.sh, and directories for HP-UX (with libNqUA.sl, libNqClassLib.sl, libNqMoUtil.sl, libNqSecCom.sl, and libperfcnt.sl), Linux (with libNqUA.so, libNqClassLib.so, libNqMoUtil.so, libNqSecCom.so, and libperfcnt.so), AIX (with libNqUA.so, libNqClassLib.so, libNqMoUtil.so, libNqSecCom.so, and libperfcnt.so), and Solaris (with libNqUA.so, libNqClassLib.so, libNqMoUtil.so, libNqSecCom.so, libperfcnt.so) into the current directory.
7. Run the AM602_UNIX_65_Hotfix55158.sh shell script, to apply the hotfix.
8. The script recognizes the operating system in use and copies the corresponding files.

The MAINT.LOG file lists all changes and problems encountered during the installation process. The MAINT.ERR log file lists only the problems encountered. By default, these file are located in the \NetIQ\Temp\NetIQ_Debug folder.

Formerly known as NETIQKB55158