Error when trying to run the reporting webpage Server cannot access application directory 'D:\Progr (NETIQKB55062)

fact
NetIQ Group Policy Guardian 2.0

fact
NetIQ Group Policy Guardian 2.0 SP1

symptom
Error attempting to launch Group Policy Guardian reporting.

symptom
Server cannot access application directory 'D:\Program Files\NetIQ\Group Policy Guardian\Web Report App\'. The directory does not exist or is not accessible because of security settings.

cause
By design, in Microsoft Windows 2000 and in Microsoft Windows XP, ASP.NET requires read, execute, and list access for the ASPNET account (the Aspnet_wp.exe process account) on the root Web site or on any virtual directory. Similarly, in Microsoft Windows Server 2003, ASP.NET requires read, execute, and list access for the NETWORK SERVICE account (the W3wp.exe process account) on the root Web site or on any virtual directory. This is necessary so that ASP.NET can access the content files and can monitor file changes.

fix

To add read, execute, and list access for the ASPNET account on the root Web site or on any virtual directory, follow these steps:

1. In Windows Explorer, browse to the folder that contains the root Web site (which is C:\Inetpub\Wwwroot by default) or the virtual directory.
2. Right-click the folder, and then click Properties.
3. On the Security tab, click Add.
4. Type ComputerName\ASPNET (for example, on a computer named Webdev, type Webdev\ASPNET), and then click OK.
5. Allow the following permissions for the ASPNET account: ? Read & Execute
• List Folder Contents
• Read
6. Click OK to close the Properties dialog box and to save the changes.

 
NOTE: You do not need to perform these steps if the Everyone group or the Users group has read access to the root Web site or virtual directory.

This information was obtained from the following Microsoft KB article:  http://support.microsoft.com/kb/316721

Formerly known as NETIQKB55062