Environment
Secure Password Administrator 1.0
Situation
How do I unlock an account that is locked out of the SPA website?
What is the default time after which an account which has been locked out of the SPA website will be unlocked?
What is the default time after which an account which has been locked out of the SPA website will be unlocked?
Resolution
On the NetIQ Secure Password Administrator administration web site, you can select search for SPA profiles.
After finding and selecting the profile of the locked out user, the administrator can select the "Unlock Profile" button.
Additional Information
Formerly known as NETIQKB55056