RRM Wizard displays window with message: This wizard is currently being used by XXXXXXXXXX. You are (NETIQKB54984)

fact
NetIQ Security Solutions for iSeries 8.0

fact
PSSecure 8.0

fact
Remote Request Management (RRM)

symptom
RRM Wizard displays window with message: This wizard is currently being used by XXXXXXXXXX.  You are YYYYYYYYYY.

symptom
No other profile is attempting to use the wizard but the Wizard Info Error window indicates it is in use.

cause
A previous interactive job running the RRM Wizard ended abnormally.

fix

 To reset the RRM Configuration Wizard:

1. Signoff from all sessions where you have tried running the Wizard since the error occurred.
2. Signon to the iSeries server.
3. On the iSeries command line, type WRKOBJLCK OBJ(AP0030F) OBJTYPE(*FILE) MBR(*FIRST) and press Enter to identify each job using the Wizard.
4. End each job identified by the WRKOBJLCK command.
5. On the iSeries command line, run the following commands:

ADDLIBLE PSCOMMON

             PSRUNSQL REQUEST('update PSCOMMON/AP0030F set C30USER = ''*AVAILABLE'' where c30wid = 1 and

C30USER <> ''*AVAILABLE''')

             RMVLIBLE PSCOMMON

      6.  Run the RRM Configuration Wizard.

Formerly known as NETIQKB54984