Job does not return data from UNIX agents. (NETIQKB54942)

fact
SuSE Linux

fact
Sun Solaris

fact
Red Hat Linux

fact
IBM AIX

fact
HP-UX

symptom
Job does not return data from UNIX agents.

symptom
Jobs fail on UNIX.

symptom
 AppManager for UNIX agents produce intermittent job errors.

cause
A firewall is denying ICMP pings.

fix
Permit all IP traffic, such as ICMP, TCP, UDP, and so on, between the AppManager agent and the Management Server (MS).

Formerly known as NETIQKB54942