Resolution
fact
SuSE Linux
fact
Sun Solaris
fact
Red Hat Linux
fact
IBM AIX
fact
HP-UX
symptom
Job does not return data from UNIX agents.
symptom
Jobs fail on UNIX.
symptom
AppManager for UNIX agents produce intermittent job errors.
cause
A firewall is denying ICMP pings.
fix
Permit all IP traffic, such as ICMP, TCP, UDP, and so on, between the AppManager agent and the Management Server (MS).
SuSE Linux
fact
Sun Solaris
fact
Red Hat Linux
fact
IBM AIX
fact
HP-UX
symptom
Job does not return data from UNIX agents.
symptom
Jobs fail on UNIX.
symptom
AppManager for UNIX agents produce intermittent job errors.
cause
A firewall is denying ICMP pings.
fix
Permit all IP traffic, such as ICMP, TCP, UDP, and so on, between the AppManager agent and the Management Server (MS).
Additional Information
Formerly known as NETIQKB54942