Can the AppManager UNIX agent communicate to a Management Server by IP instead of server name? (NETIQKB54853)

The UNIX agent can not resolve the management server name into an IP.

Currently, the UNIX Agent can only communicate to the Management Server by resolving the MS servername.

Contact NetIQ Technical Support for more information.

Formerly known as NETIQKB54853

This issue is currently scheduled to be addressed in KingFisher

Here is the sequence of events which causes this problem:

1. The UNIX agent contacts the MS via IP.
2. The MS replies and informs the UNIX agent that it should use machine name or FQDN instead.
3. The UNIX agent updates its runtime configuration to contact the management server by name.

note

See also: NETIQKB40908  Does the AppManager Unix Agent use NetBIOS names when contacting the Management Server?

Answer: No.  The order is /etc/hosts, NIS, DNS.

See also: NETIQKB54421, An AppManager for UNIX agent could not resolve the Mangement Server computer name.

Answer: The agent must be restarted, but not cold-started, to acknowledge the change in name server lookups.